Info Centre

• About Alaya
• FAQ

About Alaya

NOTICE

6 Nov 2021 - Alaya is no longer in service for the indefinite future. Please contact the respective organisations for events update and information.

Alaya means storage or repository in Pali and Sanskrit, and is the name of the eighth consciousness, for its function of storing the karmic seeds that we plant.

This online platform is named Alaya with the purpose of being a repository for Dharma events organised by Buddhist organisations.

It is a free-to-use platform provided as a service to the Buddhist community regardless of lineage.

Alaya was developed and is currently maintained by Ven Chuan Guan. If you would like to join in to develop Alaya, contact us today!

All participant info and registration info stored in Alaya remains private under each organisation. LDW does not access individual information nor handle fee payments for individual organisations.

Organisations using Alaya are required to enter their UEN id or banking information for participants to make payments via PayNow or iBanking respectively.

Alaya does not require nor store any banking login, credit card nor paypal info. Do not submit any of the above info to anyone via Alaya. All payment info and security measures are handled by the respective financial institutions directly.

FAQ

• How do I sign up for an account?
• I get an ‘Invalid or expired token’ error.
• How do I resend the verification email?
• How do I reset my password?
• How do I register for an event?
• Checking out my cart.

How do I sign up for an account?

1. Click on ‘Sign up’.
2. In the ‘Sign up’ page, enter your Name, mobile & email address. Try to use your personal email address.
3. Choose a password for the account.
4. After signing up, you will be sent an email to verify your email access. This is troublesome but necessary to make sure that your email is not randomly used by strangers. Check your inbox or spam folder for the Verification email.
5. Click on the verification link to activate your account.
6. Once activated, you can login to Alaya and start registering for events.

I get an ‘Invalid or expired token’ error.

You are getting this error because the email link sent to you has expired. The email link sent out are designed to expire within 10mins need to be clicked on within 10mins. This is to prevent unauthorised access to your account.

If you were trying to authenticate your email or reset your password, follow the steps below.

How do I resend the verification email?

1. Click on ‘Sign up’.
2. In the ‘Sign up’ page, enter your Name, mobile & email address. Try to use your personal email address.
3. Choose a password for the account.
4. After signing up, you will be sent an email to verify your email access. This is troublesome but necessary to make sure that your email is not randomly used by strangers. Check your inbox or spam folder for the Verification email.
5. Click on the verification link to activate your account.
6. Once activated, you can login to Alaya and start registering for events.

How do I reset my password?

1. At the login page, click on the 'Reset Password' button.
2. Enter your email address and click on "I'm not a robot" reCaptcha. You may be required to solve some puzzles to prove that you are not a robot. I know, it is quite silly. But it is either reCaptcha or your password may get reset by some nefarious folks.
3. Check your inbox or spam folder for the Reset link.
4. At the reset password page, enter a new set of password. Your password should be at least 10 characters and include lower, upper case characters and numbers. (Upper case characters are equivalent to Capital letters). (Again, the reason for having these password requirements is so that your passwords cannot be easily guessed or compromised through a bruteforce attack. We would not want that to happen would we?)
   
   
5. After successfully resetting your password, you can proceed to login to Alaya with your new password. Phew :)

How do I register for an event?

1. Browse the main page for the event listing. Click on the event for more info.
2. Click 'Register'.
3. Choose the number of tickets you need for each of the ticket types.
4. After confirming your selections, click 'Add to Cart'.
5. Follow the next FAQ to checkout your items.

Checking out my cart.

1. Click on the cart icon on the top of the screen.
2. Review the items in the cart, check the ones you wish to check out.
3. Click the 'Check Out' button.
4. Choose the payment options. If you are paying with Internet Banking, ATM or PayNow, please proceed to do so and take a screenshot or photo of the payment.
5. Return to the checkout page to post the payment screenshot and click on 'Submit' to proceed.
6. Once submitted, the event volunteers will review the payment info to confirm your registration.
7. For payment using PayPal or Credit / Debit cards, click on the 'PayPal Checkout' button and proceed to either use your paypal account to complete the payment or use your credit / debit card as a guest paypal user.
8. Do not refresh the page or click on the 'Back' button as it will interrupt the PayPal transaction and may result in error, headaches, sleepless nights and/or weight gains. Or maybe just error in your registration.
9. You will receive a Confirmation email notification once your registration has been confirmed.